Abstract

While community management and developer relations are gaining acceptance, many companies still don’t know that these efforts can benefit not only the communities of the open source projects on which their business relies but also their productivity and profitability. VM Brasseur looks at community from a business perspective and explores the effect community can have on an organization’s bottom line. Although there are communities everywhere, Vicky approaches the topic—communities, their members, and their contributors—from a free and open source perspective. Topics include:

• Business reasons for supporting a community
• Metrics for gauging community management success from the business’s perspective
• Getting started in community management
• The risks of community management

Resources

There are many additional resources available for this talk. These resources are collected in the Zotero Bibliography.

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